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Shipping and refund

At DVS Agencies, we focus on providing professional services such as financial compliance, legal registration, business documentation, transportation support, and contractor-based solutions. This policy outlines our guidelines for service delivery ("shipping") and refunds.
 

🚛 Service Delivery ("Shipping")

Please note: We do not sell or ship physical products. All our services are digitally delivered or executed on-site (based on service type).
 

1. Mode of Delivery:

  • Digital Services (e.g., GST filing, ITR, licensing): Delivered via email, client portal, or WhatsApp.

  • Document Delivery: If any original documents are collected or delivered, it will be done through courier or in person, depending on location.

  • Transportation Services: Executed as per schedule confirmed with the client.

  • Work Contractor Services: Delivered on-site as per mutually agreed timelines.
     

2. Timelines:

  • Timelines for service completion may vary depending on the nature of the work and client coordination.

  • We strive to deliver services in the most efficient manner and keep our clients updated on progress.
     

💸 Refund Policy

We believe in building trust and transparency. However, due to the nature of professional services, refund scenarios are limited.
 

Refunds Will Be Considered Only If:

  1. The service was not initiated within 7 working days from the date of payment, and no documentation was shared by the client.

  2. Duplicate payment was made due to technical error.
     

Refunds Will Not Be Provided If:

  • The client voluntarily cancels after the service has been partially or fully processed.

  • Delay is caused due to incomplete or incorrect documentation from the client’s side.

  • Government portals (GST, MCA, etc.) cause processing delays.
     

Refund Process:

  • Approved refunds will be processed within 7–10 working days to the original mode of payment.

  • Any payment gateway charges will be deducted from the refund amount.
     

📩 For Shipping/Refund Queries

Email us at cadvkassociates@gmai.com or call 📱 8977379325 with your payment reference and service details.

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